Privacy Policy

1. Collection of Personal Information

We collect personal information from customers to the extent necessary in the following circumstances:

• When making a reservation
• When making an inquiry
• When using our products or services
• When participating in campaigns or surveys
• When otherwise using our services

The information we collect may include information provided directly by customers, such as their name, telephone number, and email address.

2. Purposes of Use of Personal Information

We use the personal information we collect for the following purposes:

• To accept and manage reservations
• To respond to inquiries
• To provide products and services
• To verify customer identity
• To confirm reservation details and contact customers
• To provide aftercare services
• To analyze and improve the quality of our services
• To provide information about new services, campaigns, and other offers, where requested
• To comply with applicable laws and regulations

3. Management of Personal Information

We take necessary and appropriate security measures to prevent unauthorized access to, loss, leakage, alteration, or other improper handling of customers’ personal information.

We also provide appropriate training and supervision to employees who handle personal information and make every effort to ensure its protection.

4. Provision of Personal Information to Third Parties

We will not provide customers’ personal information to third parties without their consent, except in the following circumstances:

• When required by law
• When necessary to protect a person’s life, body, or property
• When particularly necessary for improving public health or promoting the sound development of children
• When cooperation is required with a national government agency, local government, or other public authority in carrying out duties prescribed by law
• When information is provided to service providers to the extent necessary for the performance of outsourced services

5. Use of Third-Party Services

We use the following third-party services to provide our services and improve customer convenience.

Square Appointments

We use Square Appointments, provided by Square K.K., to accept and manage reservations.

Information entered by customers when making a reservation is used for purposes including accepting and managing reservations, confirming reservation details, and communicating with customers.

Use of Square Appointments is subject to the terms of service and privacy policy established by Square K.K.

6. Cookies

Our website may use cookies to improve customer convenience and analyze how our website is used.

Cookies do not contain information that directly identifies individual customers.

Customers may disable cookies through their browser settings. However, doing so may prevent certain features of our website from functioning properly.

7. Analytics

We use Google Analytics, provided by Google LLC, to improve our services and website.

Google Analytics uses cookies to collect information about how visitors use our website. The information collected through Google Analytics does not directly identify individual users.

Information collected through Google Analytics is handled in accordance with Google’s Privacy Policy.

Google Privacy Policy:
https://policies.google.com/privacy?hl=en-US

Customers who do not wish to allow the use of cookies may disable them through their browser settings.

8. Disclosure, Correction, and Deletion of Personal Information

If a customer requests disclosure, correction, addition, deletion, suspension of use, or other action regarding personal information held by us, we will verify the identity of the person making the request and respond appropriately in accordance with applicable laws and regulations.

9. Compliance with Laws and Revisions to This Policy

We comply with applicable laws, regulations, and other standards concerning personal information and periodically review and improve this Privacy Policy.

We may revise this Privacy Policy without prior notice when necessary. Any revised Privacy Policy will become effective when it is posted on this website.

10. Contact

For inquiries regarding this Privacy Policy, please contact us at:

KIRAEN
Prime Toda Building 4B
2-3-10 Kinshi, Sumida-ku
Tokyo 130-0013
Japan

Please contact us through the inquiry form on this website.