Frequently Asked Questions
Reservations & Visits
ご予約・ご来店について
Is parking available?
We do not have dedicated parking. If you are coming by car, please use a nearby public parking lot.
What should I do if I’m running late?
If you expect to arrive late, please contact us by phone. Depending on our schedule, we will do our best to accommodate you.
Does each person need a separate reservation?
No. One reservation is all you need. Please enter the number of participants when
Can I visit just to look around or ask questions?
Of course. Even if you are still considering making a ring, you are welcome to visit us and discuss designs, materials, pricing, and other details while viewing our samples in person.
Can I make a same-day reservation?
Yes. Same-day reservations may be available depending on our schedule. Please feel free to contact us by phone or book online.
Ring Making
制作について
Is there a dress code?
No special clothing is required. You can come in your everyday clothes, and aprons are available if needed.
Can I take photos or videos while making my ring?
Yes. You are welcome to take photos and videos throughout the ring-making process. We hope you’ll capture the experience as a special memory together.
Can I take my ring home the same day?
It depends on the design and finishing options. Some courses offer same-day pickup, while rings requiring stone setting or special finishing will be ready at a later date.
How long does it take to make a ring?
It depends on the course. Pair rings typically take about 1–2 hours, while wedding and engagement rings take approximately 2–3 hours.
What if I’m not good at making things by hand?
No problem at all. Our staff will guide you through the techniques and help you create a one-of-a-kind ring, regardless of your experience.
Can I make a ring even if it’s my first time?
Yes. Most of our customers have never made a ring before. Our staff will guide you carefully through each step, so you can relax and enjoy the experience.
Design & Pricing
デザイン・料金について
Can I add gemstones to my ring?
Yes. You can add diamonds, birthstones, and other gemstones to your ring. Our staff will help you choose the perfect stone based on your preferences.
Can I add an engraving?
Yes. You can have a special date, initials, or other text of your choice engraved on your ring. Please contact us for details about available characters, symbols, and length limits.
Can I get a price estimate before making my ring?
Yes. Let us know what kind of design you have in mind, and we’ll provide you with an estimated price.
How is the price determined?
The price depends on the ring’s material, width, design, gemstones, and finishing options. We can also suggest options to suit your budget.
Is it okay if I haven’t decided on a design yet?
Absolutely. You can browse our samples, and our staff will help you choose a design that suits your preferences and style.
Materials & Quality
素材・品質について
How should I care for my ring?
Gently wiping your ring with a soft cloth after wearing it will help keep it looking beautiful. We also offer regular cleaning services.
Can I wear my ring every day?
Our rings are made for everyday wear. However, we recommend removing your ring during strenuous exercise or when handling heavy objects.
Can I make a ring if I have a metal allergy?
Reactions to metals vary from person to person. We can explain the characteristics of each material, so please consult us in advance if you have any concerns.
Aftercare Services
アフターサービスについて
Can I add an engraving or gemstones later?
Yes, depending on the design, you may be able to add an engraving or gemstones at a later date. Please ask our staff for details.
Do you offer ring cleaning?
Yes. We offer cleaning and maintenance services to help keep your ring in beautiful condition.
Can you repair scratches or a misshapen ring?
Yes. We will inspect the condition of your ring and recommend the most appropriate repair method.
Can my ring be resized?
Yes. The available resizing range depends on the design, so please feel free to ask our staff for details.
Other Questions
その他
Is assistance available in English?
Yes. We have staff who can assist you in English. If you would like English assistance, please let us know when making your reservation.
Can children make rings?
Age requirements vary depending on the course. To ensure a safe experience, please contact us for details.
Can I come by myself to make a ring?
Yes. Many customers visit on their own to create a ring for themselves or as a special gift for someone.